Overview
- About 180 roles were eliminated from a workforce of roughly 1,500, with the company confirming notifications and transition support for affected employees.
- CEO Kris Marszalek warned that firms that do not rapidly integrate artificial intelligence will be left behind, calling the shift mission‑critical.
- This is the third workforce reduction since 2022, following a roughly 5% cut that year and about 20% in 2023.
- Reporting indicates growth and customer‑relationship teams were hit hardest, including more than half of a 20‑person Singapore group.
- The restructuring aligns with broader AI‑linked cuts at firms such as Algorand, Block and Messari, as Crypto.com advances regulatory plans with conditional OCC approval for a U.S. national trust bank.