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Crypto.com Cuts 12% of Staff in AI Restructuring

The exchange casts the reduction as an AI-first pivot required for survival.

Overview

  • About 180 roles were eliminated, and the company says all impacted employees have been notified and given transition support.
  • CEO Kris Marszalek warned that companies that fail to adopt enterprise-wide AI will fail, saying roles that "do not adapt" were targeted.
  • This is the third workforce reduction in four years after cuts in 2022 and a 20% downsizing in 2023; the firm had roughly 1,500 employees before the latest move and reports 100 million accounts with $750 billion in 2025 trading volume.
  • Recent steps signaling the AI push and regulatory expansion include a $70 million purchase of the ai.com domain and conditional U.S. approval to establish a national trust bank.
  • The layoffs follow a wider industry pattern of AI-linked reductions reported at companies including Block and Algorand Foundation.