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Crypto Payments Gain Ground With 39% of U.S. Merchants Accepting, PayPal–NCA Survey Finds

Customer demand is pushing uptake, with merchants seeking card-like ease before expanding acceptance.

Overview

  • Where offered, crypto averages 26% of sales and 72% of accepting merchants reported year-over-year growth.
  • More than four in five respondents (84%) expect crypto payments to become common within five years.
  • Adoption is highest among large enterprises (50%) and in hospitality/travel (81%), digital goods and gaming/luxury (76%), and retail/e‑commerce (69%).
  • Customer interest is the catalyst, with 88% of merchants receiving inquiries and 69% seeing monthly requests, led by Millennials and Gen Z.
  • Simplicity remains the barrier, as 90% say they would adopt if setup and checkout were as easy as accepting credit cards.