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Crunchyroll Investigates Alleged Breach Linked to Support Vendor

Crunchyroll says the probe so far shows exposure limited to a support vendor’s data.

Overview

  • Crunchyroll said it is working with outside cybersecurity experts and has seen no ongoing access to its systems.
  • A security monitor and an alleged hacker claim more than 100 GB of user and internal records were taken, though that figure remains unverified.
  • The reports point to an entry through a third-party ticketing provider after malware ran on a subcontractor tied to Telus.
  • Access was reportedly cut off about a day later when the compromised permissions were revoked.
  • Payment-card exposure has not been confirmed, and experts advise users to change passwords, turn on two-factor login, and watch for phishing and odd charges.