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Crimson Desert Launch Stumbles: No Intel Arc Support, Xbox App Failures, Huge Xbox Re-downloads

The developer has not committed to adding compatibility, leaving affected players reliant on refunds or cloud streaming.

Overview

  • Pearl Abyss’ FAQ confirms the game does not support Intel Arc GPUs and directs those who expected support to seek refunds through their storefronts.
  • Intel Arc owners report an immediate boot error stating “The graphics device is currently not supported.”
  • An Internet Archive snapshot shows the FAQ lacked the Intel Arc incompatibility notice days before launch, highlighting late disclosure.
  • Separately, many Xbox App on PC purchases fail to start; Eurogamer reproduced the issue, with users reporting a temporary offline-then-online workaround.
  • Some Xbox Series X/S players faced full re-downloads of roughly 120GB for the day-one update, whereas PC and PS5 patches were about 20GB.