Overview
- The ITV series won five trophies, including Best Storyline for its Mason/Abi trauma arc, Best Actress for Vicky Myers and Best Partnership with Alison King.
- Jack P Shepherd took Best Comic Performance, and Inside Soap said the Best Soap ballot was the closest on record.
- EastEnders secured multiple prizes, led by Best Actor for Steve McFadden, Best Exit for James Bye and Best Villain for Navin Chowdhry, with Laura Doddington named Best Newcomer.
- Emmerdale earned Best Family for the Dingles, Best Showstopper for its limo‑crash episode and Best Young Performer for Amelia Flanagan.
- More than 90,000 viewers voted, and other honors included Outstanding Achievement for Neighbours (team) and Nick Pickard (solo), plus Stefan Dennis as Best Daytime Star and Michael Stevenson as Best Drama Star.