Overview
- Condusef reported 27,862 fraud complaints for January–April 2026, a 19.5% increase from the same period in 2025 and roughly 55% of complaints now relate to possible fraud against banks.
- Condusef, which announced the warning on Monday, June 8, 2026, activated the 'consulta y reporta números sospechosos y fraudulentos' portal so users can check and register phone numbers and SMS used in scams.
- Authorities say fraudsters have shifted tactics since late 2025 to mass SMS and mobile-message campaigns that send links to fake pages designed to steal deposits and personal data.
- A new World Cup–linked streaming scam offers free or low-cost access, asks victims for a deposit and then keeps the money while probing for more account data; reported losses start near 5,000 MXN and commonly run 20,000–50,000 MXN.
- Condusef and outlets urge people never to share passwords, OTPs, or bank codes by phone, to hang up on unknown callers, and to use the portal or official bank lines to verify any unexpected payment requests.