Overview
- The claims process is open to roughly 31.7 million people who received Comcast’s breach notice.
- Eligible customers can seek up to $10,000 for documented losses and lost time or choose an estimated $50 cash payment that may change based on valid claims and deductions.
- Claims are due Aug. 14, and a judge will consider final approval on July 7 before any payments are sent.
- Plaintiffs’ lawyers plan to ask for up to one-third of the fund in fees, and administration costs are capped at $7.3 million, which would shrink payouts to claimants.
- The breach occurred Oct. 16–19, 2023 after hackers exploited a Citrix software flaw, exposing usernames and hashed passwords and, for some customers, names, contact details, birth dates and the last four digits of Social Security numbers.