Overview
- The checkouts can switch between cashier-operated and self-service modes, keeping till points open at all times in what Co-op calls a first for a national UK grocer.
- Hardware is supplied by Diebold Nixdorf, with bespoke software developed by Co-op’s in-house technology teams.
- Digital displays show price savings, deals and membership promotions, with future capability for parcel collection and media network features.
- The system retains traditional cashier service for kiosk-only purchases and for customers who prefer face-to-face checkout.
- Co-op positions the rollout within a broader investment programme that includes 18 new or refurbished stores in early 2026.