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Co-op CEO Steps Down as Group Sets £200m Cost Cuts After Cyber Attack

The board is turning to cost cuts to steady a business hit by last year’s cyber attack.

Overview

  • The Co-op Group, which on Thursday confirmed Shirine Khoury-Haq will leave on March 29, named board member Kate Allum as interim chief executive.
  • The retailer posted an underlying pre-tax loss of about £126 million for the year to January 3 after an April 2025 cyber attack disrupted stores and exposed members’ data.
  • Company figures show the breach reduced revenue by about £285 million and caused a £107 million hit to profit.
  • Management set a 2026 programme to cut roughly £200 million of costs, with potential job losses not ruled out.
  • Reports from February of a senior-managers’ letter alleging a “toxic” culture were rejected by the Co-op, and Khoury-Haq called her departure a personal choice.