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Claude Outage Triggers Thousands of User Reports as Anthropic Works on Fix

Anthropic reports a fix is in progress for an outage primarily hitting free users, with no timeline given.

Overview

  • Anthropic’s status page says the issue has been identified and a fix is being implemented, with impact largely limited to free Claude.ai users and no estimated resolution time provided.
  • Down Detector logged a spike of more than 5,000 Claude complaints at one point before falling to roughly 1,000 in the U.S., with reports coming from multiple countries.
  • Earlier tallies showed hundreds of reports concentrated in chat access, while Free Press Journal cited a breakdown of 46% chat, 39% website and 14% app issues.
  • Paid subscribers and API clients were reported as minimally affected in some coverage, though many users also posted screenshots of API Error 500 messages.
  • Times Now noted separate complaints for Microsoft 365 nearing 300 on Down Detector, while recent weeks have seen repeated Claude disruptions during rapid user growth tied to policy-related attention.