Overview
- Mobile and fixed connections remain partially affected as repairs continue, with no estimated time for full restoration.
- Claro attributed the disruption to two fiber‑optic cuts caused by third parties and said technical crews were deployed immediately.
- The interruption was registered at 15:13 on Wednesday, February 11, affecting at least seven southern regions: Arequipa, Cusco, Madre de Dios, Apurímac, Puno, Moquegua and Tacna.
- Indecopi asked the operator for the event’s origin and a detailed report on user impact to determine regulatory actions.
- OSIPTEL reminded that operators must credit customers for time without service and said it will verify those refunds.