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Cisco Study Finds Privacy Programs Surge as AI Drives Push for Modern Data Rules

Organisations credit robust privacy with faster AI innovation that strengthens customer trust.

Overview

  • The 2026 benchmark reports 90% of organisations worldwide (86% in Europe) expanded privacy programs because of AI, with 93% planning additional data‑governance investment.
  • Ninety‑nine percent say privacy spending delivers measurable returns, including faster AI delivery and greater customer confidence.
  • Governance maturity trails adoption as many firms have AI oversight bodies but few are mature, and 60% struggle to access high‑quality, relevant data for training and deployment.
  • Privacy teams are taking on operational roles across enterprises, from sourcing training data to overseeing AI use cases and coordinating governance as projects move into production.
  • Rising localisation demands are adding cost and risk to cross‑border services, 83% support more harmonised data‑transfer rules, and many vendors still lack contractual clarity on data ownership and liability.