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China Orders Removal of Custom AI Companions

Regulators argue emotional AI poses risks to minors, privacy and mental health.

Overview

  • Leading Chinese apps began notifying users and disabled custom agent features, with shutdowns taking effect on July 15.
  • The new Interim Measures target AI that simulates human personalities and provides sustained emotional interaction while exempting non-emotional tools such as customer‑service bots and workplace assistants.
  • ByteDance’s Doubao, Alibaba’s Qwen and reports say Tencent’s Yuanbao have all taken customizable companion functions offline and chose shutdowns over costly reengineering.
  • Users immediately lost access to agent settings and past chats and must export data before company deadlines with Doubao warning that related data will be unrecoverable after October 15.
  • China’s rules mark the first national framework for ‘emotional’ AI and are likely to shape global policy and create divergent domestic versus international product versions.