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China Issues 12-Point Plan to Protect Platform Gig Workers

Beijing sets a 2027 deadline to standardise treatment of platform workers.

Overview

  • The State Council and the Communist Party’s Central Committee released a 12‑point plan covering “new employment groups” such as delivery, ride‑hailing, and livestreaming workers.
  • The plan calls for timely and fair wage payments, wider access to social insurance, and safety rules for work during extreme weather.
  • Platforms must increase transparency about their algorithms, including how they assign orders, set fees, and impose delivery time limits.
  • Authorities set a goal to make labour practices across the platform economy broadly standard by 2027, according to Xinhua.
  • Officials cite the rapid growth of gig work, with more than 27% of China’s workforce—over 200 million people—now in flexible roles that have drawn complaints over low pay and harsh schedules.