Overview
- China Eastern’s flight from Chengdu clipped a passenger boarding bridge Saturday at Shanghai Hongqiao while taxiing to its gate.
- The airline said a mechanical malfunction during slow taxiing led to the contact and the crew followed standard procedures.
- All passengers and crew were unhurt, and travelers exited from the opposite side after about 30 minutes.
- Passengers described a loud jolt in the cabin and later saw damage near a wing and to the bridge.
- China Eastern apologized, offered cash compensation—reported as 300 or 400 yuan per person—and regulators and maintenance teams have begun inspections and an investigation during the May Day Golden Week travel rush.