Overview
- Built from 5.8 million Rookie Help messages collected in 2025 and filtered to 706,000 genuine questions.
- Responses are retrieved from a curated, anonymized Q&A bank rather than generative AI, with toxic chat filtered out.
- When the system lacks a confident match, it declines to answer and redirects players to Rookie Help.
- The tool excludes fleet advice, market strategies, and detailed fitting optimization to reinforce human mentorship.
- Newcomers are randomly assigned access in an optional A/B trial under the EVE Forever initiative, and CCP may iterate, expand, or shut it down based on results.