Overview
- CBSE opened the online window for Class 12 scanned answer books and post‑result requests starting May 19 under a new sequential rule that requires students to obtain a scanned copy before applying for verification or re‑evaluation.
- Students reported widespread portal failures on May 19 and into May 20, including login errors, invisible CAPTCHAs, payment problems and blank or unresponsive pages that blocked many applications.
- The board issued a circular acknowledging technical glitches, extended the deadline to obtain scanned copies from May 22 to May 23, and said the portal was fixed on May 20; CBSE reported about 1,27,146 applications seeking roughly 3,87,399 scanned books by 7:30 pm that day.
- CBSE sharply cut fees for post‑result services to make them more affordable — scanned copies Rs 100, verification Rs 100 and re‑evaluation Rs 25 per question — and promised to refund re‑evaluation fees if a student’s marks increase.
- Verification and re‑evaluation applications are scheduled for May 26–29 and the board has extended psycho‑social counselling and a toll‑free helpline to help students manage stress and tight admission timelines.