Overview
- Phase one runs from January 6 to June 1, 2026, aligning with the lead-up to CBSE theory papers.
- The toll-free IVRS helpline at 1800-11-8004 provides round-the-clock support in Hindi and English, including preparation tips and stress management guidance.
- Tele‑counselling is available on working days from 9:30 am to 5:30 pm with a 73‑member panel comprising principals, counsellors, special educators and psychologists.
- The panel includes 61 India-based experts and 12 overseas volunteers in Nepal, Japan, Qatar, Oman and the UAE to expand access.
- CBSE has published concise digital materials on stress management and study strategies and urged students and parents to use them before exams begin on February 17.