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CBP Opens Tariff Refund Portal as Companies Face Pressure Over Payouts

Refunds flow only to importers, creating pressure on companies to return savings to customers.

Overview

  • CBP’s CAPE system inside the ACE customs platform opened Monday for Phase 1 claims on unliquidated and very recent entries.
  • CBP says accepted filings will be paid by ACH in about 60–90 days with interest, though early users reported slow logins and submission errors under heavy traffic.
  • Only importers of record or their brokers can file, so carriers including FedEx, UPS, and DHL say they will seek refunds and automatically credit customers they billed for duties.
  • President Trump praised firms that forgo claims and said he will “remember” them, while 15 House Democrats asked retail and shipper CEOs to pass refunds to shoppers and to avoid buybacks or executive pay.
  • Class actions seek a share of refunds from firms such as Nintendo, Costco, and FedEx, and CBP reports about 330,000 importers paid $166 billion on 53 million shipments under the unlawful tariffs.