Overview
- Catalonia’s government, which announced the plan Sunday, will pass a decree-law Tuesday to release €25 million and hire 200 staff in May to ease a backlog of about 128,000 people.
- From June, health teams will confirm roughly 18,000 likely severe cases by phone or video and issue an automatic €200 interim payment within about two weeks.
- A fast-track lane will also resolve about 65,000 files for family caregivers and for people opting for a cash benefit linked to a service.
- The overhaul moves evaluations from 25 specialist units to 375 primary care teams and 107 local social services, using a single visit and a new vSocial platform with AI to sort and speed cases.
- The government targets a drop in average waits from 397 days to about 60 days, aims to process 25,000 more requests each year, and plans a wider rollout after a Vic pilot between September 2026 and March 2027.