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Carnival Reports Data Breach Exposing Nearly 6 Million Customers

A social‑engineering compromise of a single user account allowed unauthorized access, prompting Carnival to notify affected customers, offering two years of TransUnion credit monitoring.

Overview

  • Carnival disclosed in a Maine Attorney General filing that 5,995,277 people had personal information accessed after the company detected unauthorized activity in April.
  • The company says an attacker used social engineering to deceive a single user account, it blocked the access, engaged outside security teams, alerted law enforcement, and began a file‑by‑file investigation.
  • So far Carnival has determined names, emails, phone numbers, dates of birth and passport or driver’s license numbers were among the exposed data, which raises identity‑theft risk.
  • Outside researchers and the extortion group ShinyHunters have claimed a larger published dataset, with media estimates ranging higher than Carnival’s count, a discrepancy the company has not confirmed.
  • Carnival is notifying impacted people, offering U.S. customers two years of TransUnion credit monitoring, and customers are urged to check accounts and credit reports as investigators continue their review.