Overview
- Carnival Cruise Line voided reservations that were booked at prices generated by a website error after scheduled IT work, then issued full refunds to the original payment method.
- The glitch briefly displayed ultra-low fares, including a solo balcony cabin on a six-day cruise for about $300, before the listings were corrected.
- As a make-good, Carnival offered a non-transferable $100 onboard credit per stateroom for customers who rebook by August 31, 2026, while not disclosing how many bookings were affected.
- Some travelers said they had already paid in full and bought flights, and they criticized the cancellations as unfair given the added costs they now face.
- Carnival said the move follows its ticket contract that allows cancellation for obvious pricing errors and it apologized to what it called a small number of guests, echoing its handling of a 2023 pricing glitch and coming after separate voyage cancellations announced earlier in 2026.