Overview
- The relocated half-term event opened in Cardiff Bay with a ‘ghost ship’ ferry taking families from Mermaid Quay to Alexandra Head.
- Attendees posted scathing reviews on social media, comparing the experience to the 2024 Willy Wonka fiasco and calling it the worst event they had attended.
- Visitors raised value concerns, citing a £57.50 family ticket and totals of roughly £85–£90 for groups before encountering extra charges for activities.
- Reports described long waits for the boat, closed or half-built attractions, sparse Halloween theming and high food prices.
- Organisers apologised, listed included shows and activities, said they are contacting affected guests and pledged to open remaining zones during the week-long run.