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BTS Mexico City Tickets Sell Out in Minutes as Resale Prices Soar

Mexico’s consumer watchdog is reviewing complaints over Ticketmaster glitches.

Overview

  • Ticketmaster displayed sold-out notices for all three Mexico City dates within about 40 minutes of Saturday’s general sale opening at 9 a.m.
  • OCESA previously published fixed price bands from MXN 1,767 to MXN 13,330 with VIP up to MXN 17,782 and a MXN 50 processing charge after Profeco pressed for transparency.
  • Sales were structured as an online-only ARMY Membership presale requiring linked Weverse and Ticketmaster accounts and a four-ticket limit per buyer, followed by a general sale.
  • Thousands of fans reported access failures and virtual-queue errors during Friday’s presale on Ticketmaster, generating widespread complaints on social media.
  • Resale sites listed tickets at extreme markups, with Mexican reports near MXN 120,000 and CNN observing offers approaching US$9,000, as Profeco monitored the process and Mexico City bans above-face-value resale.