Overview
- The peaceful march set off at 1 p.m. from Metro Cuauhtémoc to Profeco’s offices, drew roughly 100 participants, and concluded with three fan leaders admitted to a meeting with officials.
- Profeco has an administrative procedure open for alleged irregularities in the Jan. 22–24 sale, with Ticketmaster’s formal response due Feb. 12 and a potential sanction exceeding 5 million pesos.
- The agency says it notified Viagogo, StubHub and Helloticket to align with Mexican law and is drafting new rules for ticket advertising and online sales for publication in the Official Gazette.
- Fan groups allege price opacity, dynamic pricing and large-scale resale, have delivered more than 4,000 complaints to Profeco, and say they may take the case to the FGR if remedies fall short.
- Ticketmaster characterizes the sale as unprecedented, reporting about 2.1 million access attempts for 136,400 tickets and asserting it did not use dynamic pricing or algorithms.