Overview
- Disney published the profile Tuesday, featuring brothers Michael and Bob to illustrate how Engineering Services keeps the resort operating.
- Michael is a service manager who worked on the recent Big Thunder Mountain Railroad refurbishment and is based mainly at Magic Kingdom.
- Bob is a heavy‑equipment mechanic who maintains machines used by horticulture and custodial teams across the property.
- Engineering Services accounts for about 2,600 cast members with an average tenure of roughly 11 years, covering trades such as carpentry, electrical, plumbing, painting, and ironwork.
- Both brothers began in entry roles and credit family mentorship and on‑the‑job learning for their careers, a narrative Disney uses to show internal mobility and encourage new hires.