Brockton Hospital Resumes Ambulance Arrivals After Cyberattack Disrupts Systems
Staff are using paper charts during a phased restoration of core systems.
Overview
- Signature Healthcare’s Brockton Hospital says ambulance intake has restarted about a week after a cyberattack forced diversions to other facilities.
- Clinicians are working on paper because electronic health record systems remain down, slowing routine tasks and stretching staff.
- Patients face service limits as the patient portal is unavailable, lab work runs with delays, retail pharmacies cannot fill prescriptions, and medical-record requests are on hold.
- Hospital leaders reported the incident to the FBI and Massachusetts State Police and hired outside cybersecurity firms to run a forensic investigation.
- A ransomware group called Anubis has reportedly claimed responsibility and bragged about stolen data, a claim officials have not confirmed, and recovery will roll out in phases with no firm timeline.