Overview
- A Rio de Janeiro small-claims judge ruled that Microsoft must restore Reddit user Ordo_Liberal’s hacked Microsoft/Xbox account and its digital games library and pay R$2,000 in moral damages after a July 12 court decision.
- The order gives Microsoft 15 days to restore access or face a daily fine of R$150 capped at R$1,500, plus an extra 10 percent penalty if the payment is not made on time.
- The suspended account affected more than Xbox games: linked Windows licences, store apps, Microsoft 365 access and OneDrive files were reported unavailable when Microsoft told the user the account was unrecoverable.
- The plaintiff used Brazil’s consumer small-claims process with a public defender and no court fees, a route several outlets noted allowed an individual to sue a large company at minimal cost.
- The ruling applies only to this first-instance case in Brazil and is not binding elsewhere, but it highlights friction between platform license terms that treat digital purchases as revocable and consumer-rights laws that can demand restoration.