Brazil Banking Apps and Pix Suffer Nationwide Outage; Most Services Recovered Within Two Hours

Overview

• Access failures and transaction errors spanned roughly 11:30 to 13:30 local time, with functionality gradually returning after about 13:30.
• Major banks and fintechs were affected, including Itaú, Santander, Nubank, Banco Inter, C6 Bank, PicPay, Banco do Brasil and Bradesco.
• Users reported failed Pix payments, transfer errors, QR-code reading problems and difficulty logging into banking apps.
• Downdetector logged more than 10,000 complaints as reports surged around midday alongside a wave of social media posts.
• G1 reported the Banco Central stated its systems were operating normally and that banks had not provided explanations by the latest update.