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Boil-Water Advisory Issued for New Orleans West Bank

The Sewerage & Water Board says a pressure drop after a contractor struck a water main prompted the precaution while crews search for leaks and testing is delayed until pressure is restored.

Overview

  • The Sewerage & Water Board has issued a precautionary boil-water advisory covering the entire West Bank after system pressure fell below safe levels.
  • The agency says a contractor damaged a water main near General DeGaulle Avenue and Indiana Street and crews are working to isolate the break but have not yet pinpointed the full cause or location.
  • Residents are told to use bottled water or boil tap water for one minute before drinking, cooking, cleaning food, or brushing teeth until tests confirm the water is safe.
  • Some West Bank customers reported hours-long outages and lower-than-normal pressure, and officials warn pressure may continue to fluctuate until repairs are complete.
  • Boil advisories are standard when pressure drops because low pressure can let contamination enter pipes, and the S&WB will notify residents when pressure improves and testing begins.