Overview
- During a Friday promotion, customers were mistakenly credited with bitcoin instead of a planned 2,000 won reward, with reports citing allocations of roughly 2,000 BTC per user.
- Bithumb said it restricted trading and withdrawals for 695 affected accounts within 35 minutes and later recovered 99.7% of about 620,000 BTC, pledging company funds to cover the remainder.
- South Korea’s Financial Supervisory Service held an emergency meeting Saturday and announced an investigation, noting any sign of illegality could trigger formal probes.
- The company stated there was no external hack or system security breach, characterizing the incident as an internal operational lapse.
- Remedies include a 20,000 won payment to users active during the incident, temporary trading fee waivers, and upgrades to verification systems with AI tools to flag abnormal transactions.