Overview
- Bethesda said it has identified a small number of causes for the PS5 crashing and plans a hotfix this week, following days of user reports of hard freezes and broken saves.
- Players on both the standard PS5 and PS5 Pro describe crashes, infinite loading screens, frame rate drops, and save errors that halt progress.
- Some buyers have received PlayStation Store refunds while others were denied, pushing many to contact support and share error histories.
- Digital Foundry and other testers reported repeat crashes across graphics modes on PS5, with users pointing to PS5 Pro features like PSSR upscaling or uncapped frame rates as possible factors.
- Anecdotal workarounds such as capping the frame rate at 60 or disabling the PS5 Pro’s PSSR upscaler help some players, yet many still see failures, keeping pressure on Bethesda to deliver a fix.