Overview
- Bendigo and Adelaide Bank announced new partnerships with Infosys and Genpact to overhaul its technology systems and back‑office processes.
- The bank said expected efficiencies will lead to job losses in technology and business operations, though it has not disclosed how many roles will go.
- Consultations with affected employees have begun, and CEO Richard Fennell said the bank will provide support and handle the process with care.
- Infosys will deliver core technology services for seven years, while Genpact will manage selected operations for six years to simplify systems and speed up work.
- Media reports cite about $65 million in annual savings and one‑off costs of $85–95 million this year, figures the bank has not confirmed.