Overview
- Barclaycard, which notified customers this week, will close its dedicated online servicing in June 2026 and direct people to manage accounts in the Barclaycard app.
- The notice reported by regional outlets said customers will no longer be able to view statements and documents on a computer once the web portal closes.
- Barclays said it is replacing the dedicated Barclaycard website with account servicing through Barclays online banking and that customers can also use the apps, telephone banking, or branches.
- The bank told customers the change will not affect their account or how they use their card, though the move has drawn complaints from users on social media.
- Dennis Reed of Silver Voices called the plan discriminatory toward older people and urged government action, echoing wider concern as branch closures and low online uptake among over-65s make access to banking harder.