Overview
- Nationwide is urging customers to use its Call Checker in the mobile app to confirm if a caller is genuinely from the building society during the pre-holiday rush.
- Fraudsters often claim a failed travel payment, an overdue instalment, or a pending refund to trigger panic, and Nationwide notes that one in four people aged 25 to 34 would call back an unknown number, which raises the risk.
- The Call Checker shows on screen whether you are on a call with Nationwide, giving an instant yes-or-no answer that helps stop phone scams before any details are shared.
- Lloyds warns of fake accommodation listings, bogus refund agents after cancellations, non-existent flight tickets, and social media giveaways that harvest personal and card details.
- Banks advise booking with ABTA or ATOL protected firms, paying by credit card for Section 75 protection, using only official Airbnb or Booking.com payment flows, and treating any request to move money, make a test payment, share logins, or follow a direct Internet Banking link as a red flag, with Lloyds asking customers to forward suspect emails to emailscams@lloydsbanking.com.