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Bank of America Cuts Salesforce to Underperform With $160 Target

May 27 results will show how well Salesforce is turning AI tools into new revenue.

Overview

  • Salesforce, which Bank of America put at Underperform on Monday, received a $160 target based on 9x 2027 enterprise value to free cash flow and concerns about slow customer adds, limited upsell, and weak AI monetization.
  • Shares hovered near a 52-week low around $173.77 and are down about 25% over six months, though they have seen a brief rebound to roughly $179.73.
  • Salesforce topped fiscal Q4 forecasts with $3.81 in earnings per share on $11.20 billion in revenue and approved a $25 billion stock buyback.
  • The company reports about $800 million in annual recurring revenue from Agentforce and roughly $2.9 billion when combined with Data Cloud, reflecting very fast growth.
  • Investors now look to the May 27 earnings call for updates on Agentforce ARR and net-new-customer adds, which could confirm or challenge BofA’s view that AI agents threaten per-seat pricing.