Overview
- An 82-year-old Muzaffarpur pensioner checked his account at a Common Service Centre on Sunday and saw a balance of about ₹759 crore while his son’s account showed the same figure, briefly displaying a combined total above ₹1,500 crore.
- The inflated numbers vanished within minutes after bank staff rechecked the accounts and officials confirmed no actual funds were credited or withdrawn.
- Banks, the state pension office and local police cyber teams have opened inquiries and are examining server logs and vendor systems to locate the software or interface fault.
- Initial technical reviews point to a DBT/CBS/AEPS display or sequence-number error during heavy server activity rather than a transfer of money, but forensic results are still pending.
- Similar high-balance displays have been reported in other Bihar districts and the viral video of the Muzaffarpur incident has raised concerns about the privacy of vulnerable pensioners and training for CSC and bank operators.