Overview
- The bank introduced the new 100% digital, self‑service channel this week and the system recorded more than 7,500 refinancings in its first 24 hours.
- The digital flow automates accounting of each operation so customers complete the refinancing online and see the adjustment posted without a branch visit.
- Banco Nación says the channel is initially aimed at card debts classified in situations 3, 4 or 5, meaning accounts with arrears, and offers plans of up to 96 months.
- The new service adds to a suite of measures that together processed over 62,000 refinancings in 2026, totaling more than 310,000 million pesos according to the bank.
- For customers, the change should make restructuring overdue cards faster and more predictable; regulators and borrowers will likely watch whether the bank widens eligibility or changes pricing next.