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Banco do Brasil Confirms Pix Outage as Transfer Complaints Spike

The state-run bank says it is working to restore the instant-payment service.

Overview

  • Banco do Brasil said Monday that its Pix Pagamento service was momentarily unavailable and that it regrets the incident.
  • Downdetector logged a midday surge in reports, topping 237 complaints around 12:10–12:30, with issues persisting into the early afternoon.
  • Customers reported failed transfers and posted complaints on X, describing attempts to pay that would not go through.
  • G1 noted that users at other institutions also reported trouble initiating Pix transfers in the early afternoon.
  • Pix moves money in real time between banks in Brazil, so interruptions can stall purchases and small-business receipts, with no article-confirmed full restoration at publication time.