Overview
- The bank opened the specialized branch this week and most outlets report it is operating in Comas at Av. El Retablo 498 with published hours on weekdays and Saturday mornings.
- The office is designed for pensioners and social-program beneficiaries and includes seven service modules, seating for about 60 people, and an estimated 11,700 monthly transactions for the Comas site.
- Facilities emphasise accessibility with ramps, braille signage, adapted bathrooms, audio-visual calling systems, support tables, and an assistance area with a camilla and wheelchair.
- Staff have received training to give priority service to older clients and to help them use digital banking tools, which the bank says will reduce wait times and promote financial autonomy.
- One news outlet reports an alternative Jesús María address for the new branch, a discrepancy not resolved in the sampled coverage so users requiring the exact location should confirm with Banco de la Nación.