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Balmoral Illness Prompts Deep Clean, Delayed Boarding in Southampton

The cruise line describes the response as a precaution under its health protocols.

Overview

  • Fred. Olsen confirmed several guests reported gastrointestinal symptoms during a 10-night Norwegian fjords cruise.
  • The ship’s return to Southampton triggered a four-hour later check-in to allow an enhanced deep clean of the vessel and terminal.
  • Onboard measures include isolating unwell guests, keeping jacuzzis closed, staffing self-service areas, and reducing some daytime activities at the start of the next voyage.
  • Passenger claims of around 200 cases were reported by media, but the company has not verified that figure.
  • The scheduled Lerwick stop for the Up-Helly-Aa festival was canceled earlier in the week due to unsafe docking conditions.