Overview
- Service disruptions began around 07:11 GMT with elevated error rates and latency in the Northern Virginia region, most platforms stabilized by mid‑day, and AWS declared resolution by evening with some residual slowdowns noted.
- AWS initially flagged high DynamoDB request failures and a DNS issue before identifying the deeper root cause in the internal load‑balancer monitoring subsystem.
- Major consumer and enterprise services experienced outages or degraded performance, including Snapchat, Amazon services, Fortnite, Roblox, Airbnb, Perplexity, Signal and others, with Downdetector showing large spikes in user reports.
- Financial and communications services were also hit, with the UK’s Lloyds Bank citing AWS‑related problems, while Coinbase told users access was limited but that all funds were safe.
- The incident intensified concerns about concentration risk in cloud computing, with experts calling for stronger redundancy and resilience strategies for critical online operations.