Overview
- The incident began overnight in the US‑EAST‑1 region of Northern Virginia, where AWS detected elevated error rates and latencies around 3:11 a.m. ET.
- AWS linked the disruption to DNS resolution problems affecting the DynamoDB API endpoint and said most operations have returned to normal with some intermittent errors persisting.
- Downdetector recorded millions of user reports, with figures cited around 6.5 million, reflecting a broad hit to social, gaming, productivity and streaming services.
- Companies including Perplexity, Coinbase and Robinhood attributed their outages to the AWS issue, and services from Snapchat, Fortnite, Roblox, Canva, Alexa and Prime Video experienced interruptions.
- Financial services and payments were affected in multiple countries, with reports from Lloyds Bank in the UK and platforms like Mercado Pago and Ualá in Latin America, renewing calls for stronger redundancy and multi‑cloud planning.