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AWS Launches Amazon Quick Suite, an Agentic AI Workspace for Enterprises

AWS positions the enterprise-focused tool as a secure, governed alternative to consumer chatbots.

Overview

  • Quick Suite is generally available in the US East, US West, Asia Pacific, and Europe regions with a 30-day trial for teams of up to 25 users.
  • The workspace connects to sources such as Slack, Salesforce, Snowflake, Google Drive, Office 365, email, and Jira, and it can execute actions like creating tickets or updating CRM records.
  • Components include Quick Flows for repeatable workflows, Quick Automate for complex processes, Quick Research for long-form reports, and Quick Sight for analytics and visualizations.
  • AWS says the service respects existing permissions, logs agent activity for auditing, and applies identity integration with end-to-end encryption to meet compliance needs.
  • Analysts note reliability concerns, with research reporting high error rates for office tasks, even as AWS positions the suite against Microsoft 365 Copilot and Google’s $30-per-user Gemini Enterprise, with reporting pegging Quick Suite at $20 per user per month.