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AWS Cooling Failure in Virginia Disrupts Coinbase and Other Trading Platforms

The breakdown exposed the fragility of market apps tied to a single cloud zone.

Overview

  • AWS reported overheating in one Northern Virginia facility Thursday night in the US-EAST-1 use1-az4 zone, causing power loss that impaired EC2 servers and EBS storage.
  • Coinbase put markets in cancel-only then auction mode and reenabled all trading after several hours early Friday, saying customer funds were safe.
  • AWS said recovery was slower than expected Friday as it brought more cooling online, with some EC2 and EBS resources still impaired for hours.
  • CME restored logins to its CME Direct platform and FanDuel users faced access problems tied to the AWS issue, affecting bets and cashouts for some gamblers.
  • Coinbase said failures hit multiple AWS zones while AWS described a single-zone event, and CEO Brian Armstrong called the outage never acceptable and cited failed chillers as the trigger.