AT&T to Refund Former Nextel Radio Customers With 20% Bonus After Court Ruling

Overview

• AT&T Mexico said in a post on X that people who bought Nextel’s radio or trunking service, a private two-way radio plan, between September 2008 and February 29, 2012 are eligible.
• The civil case 271/2022 found the service was not provided efficiently in that period and ordered refunds, a 20% bonus on refunded amounts, and payment of legal costs.
• Claimants can file through the Second District Civil Court in Mexico City and have up to 18 months to complete the refund process.
• People may also seek help from the collective’s counsel, LM Krasovsky Asociados, which provides guidance on steps and required documents.
• In a separate ruling, Mexico’s Supreme Court ordered AT&T to compensate a 2019 SIM‑swapping victim, reinforcing that carriers must protect users’ personal data.