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Apple Adds Silicone Ring to Store MagSafe Chargers to Prevent Marks on iPhone 17 Demos

Apple says the visible blemishes were removable residue from worn display hardware rather than damage to the glass.

Overview

  • The modified charging pucks with a protective ring were first spotted by French site Consomac, and the scope of the rollout remains unconfirmed.
  • Apple confirmed the marks on display phones were caused by material transfer from aging stands and said the residue can be cleaned off.
  • Retail guidance directs stores to replace worn MagSafe pads and to adopt more rigorous cleaning protocols for demo units.
  • Longer‑term stand replacements are in the works, with reporting indicating non‑aluminum designs could take months to arrive.
  • Reports of marks mainly involved iPhone 17 Pro and Pro Max and some iPhone Air units, while Apple also notes occasional cases on iPhone 16 demos.