Android Auto Bug Stops Outgoing Calls From Closed Foldable Phones
Google and Motorola are investigating the issue with no confirmed patch; recent changes to the phone assistant have undermined a reported workaround.
Overview
- Users this week reported that when clamshell foldable phones are closed and connected to Android Auto the system blocks outgoing calls and prompts the user to open the device before the call will complete.
- Reports come from multiple models, including Motorola Razr and Samsung Galaxy Z Flip devices, indicating the fault is not limited to a single handset or brand.
- Affected users can still receive incoming calls but outgoing calls work only after the foldable is opened, which negates the intended hands-free benefit of the closed outer display.
- Some users say reverting from Gemini back to the legacy Google Assistant temporarily restored outgoing calling, but Google’s recent removal of Google Assistant from Android limits that workaround for most people.
- Google and Motorola have acknowledged the problem and are collecting information from users as they investigate, and until a patch is released drivers should expect to open their phones or keep them unfolded to place calls which could affect in-car safety and habits.