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American Express Posts Record Q3, Raises Outlook as Platinum Refresh Fuels Growth

Strong uptake of refreshed Platinum cards among affluent, younger users drove results that led to a higher full-year outlook.

Overview

  • Revenue rose 11% to a record $18.43 billion with EPS of $4.14 and net income of $2.9 billion, topping forecasts.
  • Full-year 2025 guidance now calls for EPS of $15.20 to $15.50 and revenue growth of 9% to 10%.
  • New U.S. Platinum acquisitions have doubled since the September refresh, with roughly 500,000 mirror-design requests in three weeks and stable retention aided by phased fee increases.
  • Billed business climbed 9% to $421 billion as Millennials and Gen Z increased engagement, accounting for 36% of spend and making about 25% more transactions than older cohorts.
  • Credit metrics remained steady with $1.3 billion in provisions and a 1.9% net write-off rate, and shares jumped about 6%–7% toward a record high after the report; management reported no material impact from the government shutdown.